Frequently Asked Questions

BuyFinder gives agents one structured workflow for conjunction deals. You create a listing, invite collaborating agents, document agreements digitally, record buyer introductions and manage offers in one place.

BuyFinder is designed for licensed real estate agents who need a more professional way to manage conjunction around active or off-market campaigns.

A conjunction is when multiple agents collaborate on the sale of a property. BuyFinder helps structure that collaboration through one controlled workflow, so the process is easier to manage for agents and clearer to communicate to vendors.

Manual conjunctions usually rely on calls, texts, scattered emails and informal agreements. That might work for one deal, but it does not scale. BuyFinder replaces that with one structured workflow, a shared record of activity and better visibility across the deal, so you can run multiple conjunctions at once without anything slipping through the cracks.

Most conjunctions fail before they start because there's no structure. They happen over WhatsApp threads, scattered emails, and verbal agreements with no central record, no audit trail, and no way to manage multiple agents at once. BuyFinder replaces all of that with one workflow, so nothing slips through the cracks.

Without a documented agreement, everything becomes a grey area. Signatures get chased manually, buyer introductions are disputed, and there's no timestamped record to fall back on. BuyFinder handles agreements digitally, so every party knows exactly what was agreed and when.

Coordinating more than one or two agents manually becomes a full-time job. Most agents give up before they've started, and deals are lost as a result. BuyFinder is built to let you run multiple conjunctions simultaneously without the admin overhead, so you can scale your network without scaling your workload.

BuyFinder is $399 per listing, a flat fee that covers unlimited agent invitations for that property. There is no monthly subscription required to access the platform.

A listing activation includes the full conjunction workflow for that property: agent invitations, digital agreement handling, buyer registration, structured offer handling and activity recording.

No. BuyFinder is pay-per-listing, so you only pay when you need it. Office subscriptions are coming soon for teams that want to run conjunctions across multiple listings at a lower cost.

Yes, and the conversation is straightforward. BuyFinder is an additional buyer-sourcing channel: instead of waiting for buyers to find the listing on a portal, it goes direct to agents who already have buyers ready to go. Most vendors understand that framing immediately. Some agents include the $399 activation as part of the campaign marketing budget. Vendors already approve REA and Domain spend, and this sits comfortably alongside that. A quick conversation before you publish means no surprises, keeps your vendor confident you are being transparent, and positions you as someone taking real action.

Absolutely. The $399 activation is a legitimate campaign cost and sits naturally alongside other marketing expenses like portal advertising, photography, or signage. Many agents present it that way at the listing presentation and vendors are generally comfortable approving it. It is a cost tied directly to finding a buyer, which is exactly what vendors want.

Yes. BuyFinder supports both broader invitations and hand-picked, invite-only collaboration so you can decide exactly who participates in a conjunction.

BuyFinder maintains a structured record of invitations, agreement activity, buyer registrations, offer activity and key workflow actions across the campaign.

When a campaign needs broader reach, BuyFinder gives agents a more structured next step. Instead of informal behind-the-scenes outreach, you can show that collaboration is being managed through one clear workflow.

Not at all. Whether to conjunct, when, and with whom is entirely your decision. Some agents use BuyFinder from day one to maximise buyer exposure from launch. Others activate it mid-campaign when momentum slows, or at listing renewal when they need a concrete next step to show their vendor. You use it when it makes sense. $399 per listing, no subscription, no lock-in.

Off-market is where BuyFinder is most powerful. There is no public listing, no days-on-market counter, and no market signal. You choose exactly which agents get access, lock in the terms, and the entire arrangement is documented. Nothing moves without your approval. When the exclusive period ends, you can widen the net in a controlled way and go back to your vendor with a clear plan, while remaining the gatekeeper throughout.

Only if a conjunction agent's buyer is the one who purchases. If that happens, it means you didn't have a buyer who would have bought at that price anyway, so the commission shared came from a deal that wouldn't have existed without them. If your own buyer buys, you keep every cent, exactly as normal. BuyFinder doesn't change the economics of a sale. It just puts more buyers in the mix and ensures that if you do conjunct, everything is clean, documented, and on your terms.

Because the alternative is losing it entirely. If a listing stalls, expires, and the vendor switches agents at renewal, you walk away with nothing. Not a share. Zero. Conjunction isn't giving away commission. It's protecting it. A split on a closed deal is worth infinitely more than 100% of a listing that walks out the door.

The buyer a conjunction agent brings wasn't in your database to begin with, so it's not a relationship you're losing. You still run the deal, close the sale, and own the vendor relationship from start to finish. You set every term before anyone accepts and choose who gets invited. Conjunction agents work through you, not around you. In fact, a campaign that drags on without a result is far more damaging to your vendor relationship than a clean conjunction deal.

Your listing is already public on realestate.com.au. Competitors can already see it and may already be calling your vendor. BuyFinder doesn't create that risk, it just gives you a structured way to get ahead of it. BuyFinder is invitation-only and completely private. Nothing is published publicly. A brief conversation with your vendor before you open to conjunction keeps them informed and positions you as proactive.

No. You deal with your one appointed agent and that never changes. Your agent uses BuyFinder behind the scenes to access more buyer networks. The other agents work through your agent, not around them.

There is no extra commission cost. The commission you agreed with your agent stays the same. When a conjuncting agent's buyer purchases the property, the agents share that commission between themselves and you don't pay a cent more. BuyFinder is included as part of your marketing package with a listing fee, just like any other marketing channel.

Portals like realestate.com.au wait for buyers to search and find your property. BuyFinder is proactive. It puts your property directly in front of agents who already have qualified buyers looking for exactly what you're selling. It's an additional channel that works alongside your existing marketing.

BuyFinder is perfect for off-market campaigns. Your property is shared directly with invited agents and their buyers and doesn't appear on public search portals. You can test the market quietly before deciding whether to go public.

Yes. You can request a report from your agent at any time. BuyFinder tracks all buyer registrations, inspections, and offers in one place, so your agent can provide you with a clear update whenever you need one.

No. All agents who participate sign a digital conjunction agreement through BuyFinder before they can bring buyers. Your agent sets the terms, and every interaction is tracked and documented. Your listing agent retains full control at all times. If any competing agents try to reach out to you directly, you can simply refer them back to your listing agent to get involved through the conjunction process.

It depends on the property and market, but your agent can invite as many agents as they see fit. That could be a handful of trusted colleagues or dozens across different agencies. Each agent brings their own buyer database, so the reach compounds quickly.

BuyFinder has agents across all major Australian markets. When your agents create a listing, they can invite from the national directory covering metro and regional markets in every state and territory. The directory grows as more offices onboard.

No. You subscribe as an office and agents can use it on any listing they choose. The subscription means they have access without paying $399 per listing individually.

Yes. The office dashboard gives you visibility across every conjunction your agents are running: listings, invitations, agreements, buyer registrations, and offer activity, all in one view.

Their historical listings and documents remain on the platform. You manage access at the office level. Nothing disappears.

No. It works alongside your existing systems. BuyFinder is specifically for the conjunction workflow: invitations, agreements, buyer introductions, and offers.

An office subscription is typically more cost-effective once agents are running 3 or more conjunctions per month. We can walk you through the numbers.

When a listing hits 30 days without an offer, BuyFinder gives your agent a concrete next step to bring to the vendor: opening the property to the full agent network to access passive buyer databases that portals do not reach. Agents who arrive at renewal with that plan are far harder to displace than agents who arrive with promises.

Yes, significantly. When agents conjunct informally (verbal agreements, WhatsApp threads, scattered emails) the legal exposure lands on your office. Australian courts apply the "effective cause" test to disputed commissions. Without timestamped records showing who introduced which buyer, either agent has a credible claim. Unresolved disputes go to QCAT, NCAT or VCAT and take months to resolve. If a complaint is made, the investigation does not stop at the agent. It can extend to your licence and your office registration. BuyFinder replaces all of that with a documented, court-ready workflow on every conjunction your agents run.

Every buyer introduction is timestamped the moment a conjuncting agent registers a buyer. Commission terms (split and duration) are locked in before any agent accepts the invitation, so there is nothing to renegotiate after the sale. There is no grey area about who brought whom, when, or on what terms. If a dispute ever arises, there is a complete audit trail. The "effective cause" test that Australian courts apply to disputed commissions is far easier to navigate when there is a structured record of the entire process.

Yes. BuyFinder generates legally binding conjunction agreements enforceable across Australia under the agency legislation of each state and territory. Every agreement is digitally signed by both parties before any buyer activity begins. Verbal agreements, the norm in informal conjunction, are extremely difficult to enforce and give the other party room to deny what was originally agreed. BuyFinder removes that risk entirely by putting a signed, timestamped document behind every arrangement.

Australian courts have found that failing to disclose a commission-sharing arrangement can constitute a breach of fiduciary duty. The vendor can seek repayment of the full commission paid. BuyFinder's workflow generates documented agreements that support proper disclosure. Because everything is recorded, your agents are never left in a position of having undisclosed arrangements that could be challenged after the sale.